Privacy Policy

The BotEyes robot manufacturer and seller, as well as the owner of the https://boteyes.com website is Boteyes LLC, hereinafter referred to as the "Company".

Company takes your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

RobotSideWiFi Software is used for remote robot connecting to WiFi net.

The BotEyesWiFi (BotEyesWiFiConnect) application placed in Google Play, App Store and Microsoft Store used for connecting robot to WiFi net.

Both aplications listed above does not collect or use any personal data or other information that could be used for person identification, like name or address, phone number, biometric identifiers, location, contacts, photos, audio, and video recordings, etc. and has access to your WiFi net private key only. This inforamtion is not stored or disclosed to third parties.

Transactions

When you place an order for the robot, all your data like name, credit card data etc. acquires by payment online processing provider 2Checkout.com and you can refer to its privacy policy here.

Note that the Company does not receive your billing information and we do not know it.

We only receive the data that is necessary to send you a package by mail and technical support if it is needed.

Account Data

Company also collects potentially personally-identifying information like Internet Protocol (IP) addresses, but in the vast majority of cases it is your internet provider IP address, not your own and this data cannot identify you as a person.

This addresses we use for analysis how many people, in what countries and how oft use our robots.

We also collect your language preference, your country, city and the date and time of each visitor request. We use this information for better understanding how our visitors use the boteyes.com website, in order to improve the service.

When you register in our website for robot control, you are entering your login and password. The password is encrypted at the time of entry and is stored on the server in encrypted form, so we do not know this password. If you forget the password, you can delete old one and enter the new one, but you cannot ask for the password from our support team.

Customer Service Data

The Company may collect information about you when you contact us directly by phone or email and write or tell that information yourself.

Protection of Certain Personally-Identifying Information

The personally-identifying information we collect about you is stored in limited access servers. We take all necessary measures to protect this information. However, as history shows, information leaks occur even in the most famous giant companies.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Company uses cookies to save customers preference like video and sound On/Off, go to full-screen option, user interface layout settings, etc.

You can refuse from saving cookies, but in this case, the robot control website may work not properly.

Privacy Policy Changes

Company may change its Privacy Policy from time to time, but this changes are likely to be minor.

We encourage visitors to frequently check this page for any changes. Your continued use our site after any change in this Privacy Policy will constitute your acceptance of such change.

Business Transfers

In the event of a merger, sale of the company, reorganization, consolidation, or similar transaction involving Company, the information we possess shall be transferred as a corporate asset to the acquiring entity, provided that such entity will continue to handle such information in accordance with this Policy.